NEED TO EDIT YOUR BOOKING?
You can edit your booking by accessing your BOUNCE account on our website or app. If you don’t have an account, you can create one below.
HAVE A QUESTION?
Check out our FAQs to see if your question can be answered.
If you still have questions, you can contact our team using the below form. From booking amendment enquiries, to lost property, and voucher issues, choose your enquiry type below and our team will get back to you shortly.
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speak to our contact centre team today
Victoria or Tasmania: (03) 9131 5099
Queensland: (07) 3569 0704
South Australia or Western Australia: (08) 6183 7645
ACT: (02) 6189 2391
NSW: (02) 9052 2111
CONTACT CENTRE open hours
Mon to Sun: 9am – 7pm AEDT
OPENING HOURS FOR THE CHRISTMAS AND NEW YEAR PERIOD
December 18 – 21st: 9am – 8pm
December 22nd: 9am – 9pm
December 23rd: 9am-8pm
December 24th: 10am – 4pm
December 25th & 26th: CLOSED
December 27th – 30th: 10am – 6pm
December 31st: 10am – 4pm
January 1st: CLOSED
January 2nd – 5th: 9am – 8pm
January 6th: 9am – 6pm