If you’re running late, you are still able to attend your BOUNCE session and you can start bouncing as soon as you arrive and check in at reception. Unfortunately, we are unable to extend your jump after your session, so you will still need to exit the trampolines at your scheduled finish time. If you would like to change your booking that is within the next 2 hours, please give our team a call to amend as you will not be able to do this online.
BOUNCE socks are $3.50 per pair.
If you’ve lost or left behind something at BOUNCE, click here to fill out our lost property form.
If your matter is urgent, please visit your local BOUNCE for immediate assistance.
You can call our Contact Centre crew between 9:00am – 7:00pm Monday – Sunday AEST on the following numbers:
Victoria or Tasmania (03) 9131 5099
Queensland (07) 3569 0704
Adelaide or Western Australia (08) 6183 7645
Alternatively, you can reach out via our Contact Us form, and we’ll respond to you via email.
Give us a call on the relevant number to speak to a BOUNCE customer service team member:
Victoria or Tasmania (03) 9131 5099
Queensland (07) 3569 0704
Adelaide or Western Australia (08) 6183 7645
We recommend athletic clothing with some stretch. Baggy jeans are fine or tracksuit pants and long sleeve shirts are recommended.
BOUNCE socks with grip are compulsory to avoid slipping. These are added to your admission fee the first time you visit BOUNCE and are then yours to keep to be used again at all subsequent visits. Lace-up, flat-soled and closed toe sports/skate shoes must be worn in X-Park and Wall Climb at select venues.
We currently have an ever increasing number of venues in Australia, as well as international. Check out our locations page for your closest venue and opening hours.